Frequently Asked Questions
What wax do you use?
The finest quality soy wax which is vegan friendly.
Are they handmade?
Yes, all of the wax melts are handpoured
How many burning hours per snap bar?
We recommend you snap off 1 bar and place into your wax melt. You will get approximately 60 hours per bar
We are fully insured and CLP compliant. We use the maximum fragrance allowed to give our customers the most scent throw from their melts.
All of our balms are safety assessed and we have the relevant msds sheets for each balm.
Are your products vegan friendly?
Yes, both the wax melts and balms are vegan friendly.
How do I use a wax melt?
Break off a small chunk and place on your electric or oil burner and wait for the scent to fill your room. Please note that the strength of the fragrances do differ and you may need to add a couple of blocks. The size of your room will also play a part.
Do you offer wholesale orders?
Yes I do, please just email and I will get back to you.
How long is delivery?
I aim to despatch orders within 3-5 working days. I currently use Royal Mail for deliveries.
How do I use the balms?
Please use at room temperature and apply to either your cuticles, hands or lips depending on which one you have.
How do I get the wax out of my burner?
Just light the tea light and leave for a minute or 2 and it will then just pop out.
Is your packaging environmentally friendly?
I am trying my best to ensure that all of the packaging is and I am slowly moving over to biodegrable bags for the snap bars. The clams are 100% recycable.